Cantrell's
Funeral Home & Cemetery Equipment Service
Serving The Southeast For 36+ Years
AL • MS • LA • TN • GA • FL
FRIGID CASKET LOWERING DEVICE SERVICE
ON-SITE FRIGID LOWERING DEVICE REPAIR, PREVENTIVE MAINTENANCE AND INSPECTIONS
BUILT IN THE FIELD.
36+ YEARS WHERE THE EQUIPMENT ACTUALLY OPERATES.
Knowing a lowering device means understanding how it performs, wears and changes after years of real-world use.
For more than 36 years, Cantrell's has inspected, serviced, repaired and maintained casket lowering devices in cemeteries throughout the Southeast.
That experience extends far beyond individual repairs. We've worked with these devices through every stage of their service life-from routine adjustment and preventative maintenance to diagnosing mechanical failures and rebuilding worn assemblies.
FRIGID LOWERING DEVICE SERVICE
Genuine Frigid OEM replacement parts used when component replacement is required.
MASTER • IMPERIAL • FRIGID LOWERING DEVICES
PRECISION EQUIPMENT DESERVES PRECISION SERVICE.
A FRIGID CASKET LOWERING DEVICE IS MORE THAN A PIECE OF EQUIPMENT. EVERY COMPONENT, ADJUSTMENT AND WEAR POINT AFFECTS HOW IT OPERATES.
BEFORE SERVICE
AFTER SERVICE
THIS ISN'T A SHOP RESTORATION.
These before-and-after images show Cantrell's service performed on-site at the cemetery. The device remains at the customer's location while we inspect, clean, lubricate, adjust and service the equipment based on its actual condition.
NO CRATING • NO SHIPPING • NO EQUIPMENT SENT AWAY.
A COMPLETE DEVICE INSPECTION.
Before individual components are serviced, the complete lowering device is opened and inspected as a system. All four heads, connecting hardware and operating components are evaluated for condition, wear, alignment and proper engagement.
INSPECTION POINTS
Short Link Connections • Short Link Collars • Head Cap Brackets • Gear Engagement • Fasteners • Wear Points • Overall Device Condition
WHAT'S INCLUDED IN LOWERING DEVICE SERVICE.
Every lowering device is serviced according to its actual condition-from inspection and diagnosis through necessary component replacement, cleaning, lubrication, adjustment and final operation.
EVALUATE & DIAGNOSE
Head assemblies
Links & collars
Gear condition
Bearings & wear points
Governor & brake system
Overall operation
REPAIR & REPLACE
Worn or damaged components
Gears & bearings
Governor components
Brake components
Links & hardware
Genuine Frigid OEM replacement parts as needed.
SERVICE & ADJUST
Internal cleaning
Proper lubrication
Governor adjustment
Lowering speed
Brake adjustment
Gear engagement & alignment
TEST & VERIFY
Complete device operation
Controlled lowering speed
Brake function
Smooth consistent travel
Head synchronization
Final operational test
NOT SURE IF YOUR DEVICE NEEDS SERVICE?
Changes in operation can indicate wear, improper adjustment or developing mechanical problems.
CHANGES IN OPERATION
• Uneven Lowering
• Lowering too fast or too slow
• Jerky or rough operation
• Inconsistent operation
OTHER WARNING SIGNS
• Excessive noise or clicking
• Brake or governor issues
• Difficulty locking or releasing
• Failure to lower
CHANGES IN OPERATION SHOULDN'T BE IGNORED
Uneven lowering, changes in speed, unusual noise or difficulty operating a device can be early signs of a developing issue. Addressing those changes early can help prevent a minor service need from becoming an unexpected failure.
Sometimes, the first warning sign is simply: "it started going faster"
WHY LOWERING DEVICE SERVICE MATTERS.
A REAL EXAMPLE FROM THE FIELD
20 MINUTES
BEFORE A GRAVESIDE SERVICE
This device was already positioned at the graveside and expected to be used for a family arriving in approximately 20 minutes..
FIRST ANNUAL PLAN VISIT.
THE SITUATION
With the funeral service approaching, we would normally wait until after to begin a full inspection. However, we were told that two of the location's three devices had known issues and that this was considered the best operating device available.
With approximately 20 minutes before the family arrived, we made the decision to check it.
THE DEVICE BELIEVED TO BE THE BEST AVAILABLE WAS ACTUALLY IN THE POOREST MECHANICAL CONDITION OF THE THREE.
The governor assembly had failed after excessive movement allowed the device to operate at uncontrolled speed, and a governor weight had separated from the assembly.
We replaced the failed governor with a new Frigid OEM governor, corrected the governor-pad adjustment and had CONTROLLED OPERATION RESTORED 10 MINUTES before the family arrived.
After the graveside service, the device was returned with the other two devices so all three could receive a complete inspection and service.
WHAT WE FOUND
THE RESPONSE
RESTORED BEFORE THE SERVICE
READY WHEN IT MATTERED
The failed governor was replaced and proper adjustments were made before the scheduled graveside service.
Recorded after the graveside service and before our complete service began, showing the smooth, controlled operation achieved through a time sensitive repair and adjustment.
MAINTENANCE NEEDS MORE THAN A SERVICE DATE.
Cemetery teams have enough to keep track of. After decades of working alongside them in the field, we understand that equipment maintenance shouldn't become another date, repair or service history someone has to remember.
And simply having a lowering device "serviced" doesn't create a maintenance program. its condition, service history, repairs and next service interval needs to remain connected over time.
THE TIMING WAS FORTUNATE.
THE RESULT WASN'T ACCIDENTAL.
This was the location's first scheduled visit under its new annual preventative maintenance plan. Arriving shortly before the graveside service was fortunate. Identifying the problem and knowing how to correct it came from decades of hands-on experience.
AND THAT WAS BEFORE THE COMPLETE SERVICE BEGAN.
Once the graveside service was complete, the device returned with the other two for the full inspection and preventative service scheduled for that visit. What you see above happened before that complete service even began.
CANTRELL ONSITE™
FROM SERVICE VISITS TO CONTINUING EQUIPMENT CARE.
Lowering devices enrolled in the Cantrell's Equipment Care Program are managed through Cantrell Onsite™—connecting service history, equipment condition, repairs and upcoming maintenance so cemetery teams have less to keep track of.
DEVICE RECORD • SERVICE HISTORY • NEXT SERVICE • SERVICE REQUEST • QR ACCESS
IT STARTED IN A TRUCK
36 years later, we're still going on site.
Cantrell's began by taking service directly to funeral homes and cemeteries. More than three decades later, that hasn't changed.